Returns and Exchanges – Highlands Uniforms

We accept returns and exchanges of new and unworn items for 6 months after purchase.

All clearance items are final sale. No refunds or exchanges will be offered for clearance items.

We will replace a defective item within 12 months of purchase. The replacement item will be the same size as originally purchased.

Returns

Store Customers:

Return your item(s) to the returns bin located in the store in Cooke Hall (HLS – Spring Meadows,10901 Shelbyville Road, Louisville, KY). The store is open year round Monday – Friday from 9 AM – 3 PM. Instructions are posted on the returns bin.
You will receive an email after we have processed your return.

Online Customers:

Package and mail back your items using your most convenient shipping carrier to:

We do not provide return shipping labels and you are responsible for the return shipping charges.
We will process your refund after we receive your items. You will receive an email with this confirmation.

Store Customers:

Online Customers:

Complete the steps for a return listed above.
Place a new online order and use your free shipping code located at the bottom of your original order invoice.